Summary
The purpose of this Privacy Policy is to inform you about how we collect, use, store and protect your personal information. We respect and are committed to maintaining your privacy and ensuring that your personal information is handled and protected appropriately. By using Ruko Forums, you consent to the practices described in this policy. Please read it carefully to make sure you understand our privacy practices.
By registering with Ruko Forums, you signify that you have read, understand and accept all of the terms of this Privacy Policy and that you consent to our collection, use and sharing of your personal information in accordance with this Policy.
Effective date：2025-01-23
Welcome to the Ruko Forums. We are committed to protecting your privacy and ensuring that you are fully informed about your personal information when using our services. This Privacy Policy explains how we collect, use, store and protect your personal information.
I. How we collect and use your information
When you use the Ruko Forums, we may collect the following types of information and use it for the following purposes：
1. Information you provide directly
1.1 Personal information provided during account registration, such as username, product model, email address, created username and password, in order to create and manage your account.
1.2 Your content on forums, including posts, comments, messages, etc., for the purpose of providing community interaction and content display.
1.3 Feedback, questions or complaint information that you submit to our customer support team.
2. Information Collected Automatically
2.1 Access logs: including IP address, browser type, device information, access time, etc., which are used to analyze user behavior, improve service quality and ensure system security.
2.2 Cookies and Tracking Technologies: Used to improve user experience, personalize content and analyze traffic.
2.3 Location data: When you use our services, we may collect information about your geographic location in order to provide more relevant content.
3. Information from Third Parties
When you browse using a third-party account (e.g. Google, Facebook), we may obtain some of your publicly available information in order to streamline the registration process and provide cross-platform integration features.
We use the information we collect to:
- Provide, maintain and improve our forum services;
- Process your registration and account management;
- Identify users and provide a personalized experience;
- Maintain the security of the forums and prevent fraudulent or abusive behavior;
- responding to your inquiries and providing customer support;
- complying with applicable laws and regulations.
II. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties, but we may share your information under the following circumstances:
- Required by law：Disclosure when required by law, requested by law enforcement agencies, or involved in legal proceedings.
- Business Partners：We share your personal information with business partners who are authorized to work with us to provide quality services. We will only share personal information that is necessary and subject to the purposes stated in this Privacy Policy.
- Forum Operation：Information is shared with the administrators or technical support team as necessary to maintain the proper operation of the forum and technical support.
- Merger or Acquisition：In the event of a merger, acquisition, or transfer of assets involving a company, your information may be transferred as part of the transaction, and the new owner will be required to continue to comply with the requirements of this Privacy Policy, or we will require that company or organization to re-solicit your authorization to consent.
For business partners with whom we share authorized cooperation, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
III. Information Storage and Security
- we take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure or alteration.
- Data is stored on secure servers with security measures such as encryption and access control.
- we regularly review and update security measures to prevent data leakage and unauthorized access.
- your passwords are stored encrypted and we do not have direct access to your passwords.
- we retain your data only for as long as necessary to achieve the purpose for which the information was collected and securely delete or anonymize it when required by law or when the business need for it has ended.
IV. Your Rights and Choices
You have the following rights on the Ruko Forums:
- Access and Correction：You may access or update your personal information.
- Account Deletion：You may request the deletion of your account and related data.
- Withdrawal of Consent：You may withdraw your consent to certain data processing at any time.
- Right to data portability：You can request a copy of your personal data from us.
- Refusal of Cookies：You can manage or disable cookies in your browser settings.
To exercise your rights, please contact us at privacy@ruko.com.
V. Children's Privacy Protection
We are committed to protecting the online privacy of children and do not knowingly collect personal information from minors (usually under the age of 13). If we discover that we have inadvertently collected such information, we will delete it immediately.
VI. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services and legal requirements. Updated policies will be effective when posted.
VII. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us at：Email：privacy@ruko.com
Thank you for using Ruko Forums, we are committed to protecting your privacy.
